Payment & Security
Clear checkout information and reasonable safeguards for online payments.
Accepted Payment Methods
Available payment methods are displayed at checkout and may vary by location, currency, device, or payment provider.
Payment Authorization
When you place an order, your payment provider may authorize or charge the amount due. Orders may be reviewed before fulfillment.
Checkout Security
Payment processing is handled through the secure checkout and payment services enabled on our store. We do not ask customers to send full payment-card details by email.
Prices & Final Total
Product prices and applicable shipping charges, discounts, and taxes are shown before you submit the order, subject to the information available at checkout.
Fraud Prevention
We may request reasonable verification, decline a transaction, or cancel an order where payment authorization fails or an order appears suspicious.
Payment Questions
Questions may be sent to service@rellavyn.com. Please include your order number when your question concerns an existing order.
Rellavyn™
Legal company: Shenzhen Yangchenrun Technology Co., Ltd.
Owner: Zhong Shuxian
Email: service@rellavyn.com
Phone: +86 136 5519 0355
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM
Address: Room 1717, Building A, Rongda Jinyao Building, No. 55 Xintian Road, Xinsheng Community, Longgang Subdistrict, Longgang District, Shenzhen, Guangdong, China
Last updated: September 18, 2026