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<div class="rellavyn-label">Rellavyn™</div>
<h1>Shipping Policy</h1>
<p>Helpful information about processing, tracking, and delivery.</p>
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<p><strong>Last updated:</strong> September 14, 2026</p>
<h2>Order Processing</h2>
<p>Orders are prepared according to product availability, payment confirmation, fraud-prevention checks, and fulfillment requirements. Processing time is separate from delivery time. Orders placed during weekends or holidays may begin processing on the next business day.</p>
<h2>Shipping Charges</h2>
<p>Available shipping methods and applicable charges are displayed at checkout before payment is completed. Promotions and free-shipping offers may be subject to destination, order-value, or product restrictions.</p>
<h2>Delivery Estimates</h2>
<p>Any delivery timeframe shown on our website or at checkout is an estimate rather than a guaranteed arrival date, unless expressly stated otherwise. Delivery may be affected by carrier operations, destination, product availability, customs procedures, severe weather, public holidays, or other circumstances outside our reasonable control.</p>
<h2>Tracking Information</h2>
<p>When tracking is available, it will generally be sent to the email address associated with the order. Tracking information may require additional time to update after the shipping carrier receives the package.</p>
<h2>Delivery Information</h2>
<p>Customers are responsible for providing an accurate recipient name, street address, apartment or unit number, city, state, postal code, telephone number, and any other information required for delivery.</p>
<p>After an order enters processing or is transferred to a carrier, we may not be able to modify its destination.</p>
<h2>International Orders</h2>
<p>International shipments may be subject to customs review, import duties, taxes, or handling charges. Unless checkout expressly states otherwise, these charges may be the customer’s responsibility.</p>
<h2>Delayed or Missing Packages</h2>
<p>If tracking has not updated for an extended period or your package appears delayed, contact us with your order number. If tracking indicates delivery but you cannot locate the package, first check the delivery area, household members, neighbors, and the shipping carrier.</p>
<h2>Damaged Deliveries</h2>
<p>If your order arrives damaged, retain the product and packaging and contact us with clear photographs. This information helps us review the issue with the appropriate fulfillment or shipping provider.</p>
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<strong>Shipping Support</strong><br>
Email: <a href="mailto:service@yxsdscxcxcx.asia">service@yxsdscxcxcx.asia</a><br>
Company: Shenzhen Yangchenrun Technology Co., Ltd.
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