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<div class="rellavyn-label">Rellavyn™</div>
<h1>Return & Refund Policy</h1>
<p>Simple guidance and helpful support for your order.</p>
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<p><strong>Last updated:</strong> September 14, 2026</p>
<h2>Return Requests</h2>
<p>If you would like to request a return, contact us at <a href="mailto:service@yxsdscxcxcx.asia">service@yxsdscxcxcx.asia</a> before returning the product. Include your order number, product name, reason for the request, and relevant photographs where applicable.</p>
<h2>Return Eligibility</h2>
<p>To be eligible for a standard return, an item should generally be unused, undamaged, and returned with its original packaging and included accessories. Return eligibility may depend on the product, its condition, the reason for return, and applicable consumer law.</p>
<h2>Damaged, Defective, or Incorrect Items</h2>
<p>Please inspect your order after delivery. If an item arrives damaged, defective, incomplete, or different from what you ordered, contact us promptly with photographs of the item, packaging, and shipping label. We will review the issue and provide an appropriate solution.</p>
<h2>Non-Returnable Items</h2>
<p>Certain items may not be eligible for return, including used or damaged products, products missing original components, personalized items, final-sale items where legally permitted, and items returned without prior authorization. This does not limit rights provided by applicable consumer law.</p>
<h2>Return Instructions</h2>
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Do not mail products to our company address unless our support team specifically instructs you to do so. The correct return location may differ from our registered business address.
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<p>Approved return instructions and the applicable return address will be provided by email. Products sent to an unauthorized address may not be received or processed.</p>
<h2>Return Shipping Costs</h2>
<p>If the return results from a confirmed damaged, defective, or incorrect product, we will provide an appropriate remedy in accordance with applicable law. For discretionary returns, customers may be responsible for return-shipping costs unless otherwise stated.</p>
<h2>Refunds</h2>
<p>After an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Bank and payment-provider processing times may vary.</p>
<h2>Cancellations and Address Changes</h2>
<p>Contact us as soon as possible if you need to cancel an order or change its delivery address. Once processing or shipment has begun, changes or cancellation may no longer be possible.</p>
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<strong>Return Support</strong><br>
Email: <a href="mailto:service@yxsdscxcxcx.asia">service@yxsdscxcxcx.asia</a><br>
Company: Shenzhen Yangchenrun Technology Co., Ltd.<br>
Owner: Zhong Shuixian
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